Archives for 2020

Both Popular Destinations Will Welcome Guests Starting on January 1, 2021, with Fully Renovated Accommodations and New Amenities

DEC. 22, 2020 (LAS VEGAS, Nev.) — Diamond Resorts^®, a global leader in the hospitality, vacation ownership and entertainment industries, is thrilled to announce the highly anticipated reopening of its resorts on beautiful St. Maarten. After extensive, multi-million dollar renovations and the addition of many exciting new amenities, Royal Palm Beach Resort and Flamingo Beach Resort will start welcoming guests back to the “Friendly Island” on January 1, 2021.

“We are thrilled to celebrate this exciting new chapter for our two beloved St. Maarten properties,” said Mike Flaskey, CEO of Diamond Resorts. “At Royal Palm Beach Resort and Flamingo Beach Resort, the very best of the Caribbean is at your fingertips. With world-class amenities, unrivaled beaches and stunning scenery, our St. Maarten resorts are the perfect destination. When the time is right to book your next getaway, we are proud to welcome guests back for a safe and relaxing stay.”

In total, the resorts are welcoming more than 75 team members to further expand the Diamond Resorts family. Both properties will be reopening in accordance with the Diamond Standard of Clean protocols and with reduced capacity. Guests will be able to spread out in Diamond’s condo-style accommodations, featuring multiple bedrooms and bathrooms, fully equipped kitchens, spacious dining and living areas, home offices and in-suite laundry machines.

Flamingo Beach Resort is the ideal getaway for guests looking for some rejuvenating time relaxing in the Caribbean sun. All of the property’s 240 suites have been fully renovated with new furnishings, appliances, bedding and flooring. With the beach at their doorstep, guests can relish spectacular sunsets, swim in the crystal clear waters of the secluded cove or take a dip in the resort’s reconstructed swimming pool and two new hot tubs. Additional on-site amenities include an expansive new beachfront lounge area, state-of-the-art fitness center, resurfaced tennis court, additional barbecue grills and a convenient Grab n’ Go shop.

Royal Palm Beach Resort features 141 spacious oceanfront accommodations beautifully situated on the Simpson Bay. Enhancements to the resort include a stunning new swimming pool, upgraded gym, modern lobby and beautiful tropical landscaping throughout the resort, as well as brand new flooring, appliances, bedding and furnishings in all units. Guests will be able to stroll endless stretches of powder white sand beaches, lounge by the pool in brand new palapas and beach chairs and enjoy calypso music at the resort’s new restaurant or poolside bistro.

To book a stay at Diamond’s St. Maarten properties, visit DiamondResortsandHotels.com.

About Diamond Resorts

Diamond Resorts® offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Media Contact

diamond@goldin.com

Judge Rules in Favor of Diamond Resorts, Allows Lawsuit to Move Forward

DEC. 17, 2020 (LAS VEGAS, Nev.) —  Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, announces its lawsuit will proceed against Newton Group and DC Capital Law Firm, LLP based on their alleged fraud, conspiracy to defraud, and tortious interference as it relates to former Diamond members, Paul & Diane Reeve. A Superior Court Judge in the District of Columbia ruled that Diamond properly alleged all of its claims against the Defendants and provided “sufficient facts to ultimately support a finding of wanton, malicious, and/or grossly fraudulent conduct by DC Capital” to support Diamond’s claim for punitive damages.  

As part of its complaint, Diamond outlined the sworn allegations of the Reeves that the Newton Group deceived them into paying over $6,000 in upfront fees for an allegedly “safe and legal” exit process backed by a “money-back guarantee.”  The Newton Group then “hired” DC Capital Law Firm, LLP, and both companies instructed the Reeves not to communicate with Diamond and to stop paying their financial timeshare obligations. This advice led the couple to unknowingly – and against their wishes – default on their contract with Diamond.  Indeed, neither Newton nor DC Capital had a “safe” or “legal” exit process and their money back guarantee was hollow as they refused to refund any money to the Reeves despite not providing any services to them.

In his order filed on December 9, Judge Robert R. Rigsby said “the Reeves did not ‘elect’ to default on their contract with Diamond and were not simply following legal advice. Rather, DC Capital took substantial steps to hide the default from the Reeves, and only by redirecting all communications away from the Reeves did DC Capital keep the Reeves from performing their contractual obligations.”  Indeed, Plaintiffs allege that “[t]o preserve this deception, Defendants positioned themselves between Diamond and the Reeves and directed the Reeves not to contact Diamond in an effort to prevent the Reeves from discovering the truth.”

Diamond’s complaint alleges that “the lack of communication between the Reeves and Diamond was essential to the Defendants’ scheme, as it prevented the Reeves from discovering the Defendant’s misrepresentations.”  The complaint also alleges that DC Capital “continued to further the conspiracy by ‘conceal[ing] the true nature of the exit they ‘obtained’ for the Reeves,” by failing to advise the Reeves that the “exit” had merely been a foreclosure of their Timeshare Interest.”

“Thousands of other timeshare owners have fallen victim to fraudulent companies,” said Mike Flaskey, CEO of Diamond Resorts. “We will continue to do everything in our power to protect our members from the deceptive practices of unscrupulous companies.”

After the Reeves shared with Diamond Resorts how they were deceived, Diamond was able to work with the Reeves to provide them with relief from the credit reporting and adverse tax-related issues caused by DC Capital and the Newton Group. Unfortunately, the Reeves are still out the $6,000 paid to the Newton Group because, despite written demands for the return of the money and the Newton Group’s advertised “100% money-back guarantee,” no refund has been issued.

Diamond Resorts remains committed to protecting its members from so-called timeshare exit companies that not only hurt vacationers, but often break the law. In addition to this case, Diamond Resorts has pursued more than a dozen actions in courts across the country against numerous companies marketing themselves as third-party exit companies. Diamond has obtained more than 10 permanent injunctions.

While the vast majority of members enjoy their vacation ownership, Diamond Resorts also understands that life circumstances can change and provides options for members seeking to safely modify or leave their vacation ownership behind. To learn more about red flags and report possible fraudulent third-party exit activity, visit TimeshareCancellationAwareness.com.

About Diamond Resorts

Diamond Resorts® offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Media Contact

John Eddy
212-319-3451, ext. 648
diamond@goldin.com

Diamond Resorts Announces Partnership with ANNIKA Foundation & Names Annika a Diamond Ambassador

DEC. 7, 2020 (ORLANDO, Fla.) — Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, announces Hall of Famer Annika Sörenstam will compete in the Pro-Am and celebrity division at the 2021 Diamond Resorts Tournament of Champions in January. Annika will also join the Diamond Resorts roster of celebrity ambassadors and participate in exclusive events for Diamond’s members in the coming year.

“I’m looking forward to competing in January with the celebrities alongside some of the best LPGA players in the world,” said Annika. “It’s so exciting to partner with Diamond Resorts because they share both my passion for golf and my commitment to giving back to the community.”

“When I started this tournament, raising awareness for LPGA golf and incredible female athletes was a big part of my vision,” said Diamond Resorts CEO and Tournament of Champions Founder Mike Flaskey. “Annika is the best female golfer in history and changed the way women’s golf was played, viewed and covered. We can’t wait to see her in action again in January and are proud to support her foundation and foster the next generation of women in golf.”

Annika won 90 international tournaments in her sixteen years as a professional golfer, making her the female golfer with the most wins to her name. She founded the ANNIKA Foundation to provide opportunities for women in golf at the junior, collegiate and professional levels while teaching the importance of health. Annika played a prominent role in golf’s successful return to the Olympics and was recently elected as the International Golf Federation’s President ahead of next summer’s Tokyo 2020 Olympics.

Diamond Resorts will contribute to the ANNIKA Foundation and starting in 2022, will offer junior players and their families complimentary tickets to the Diamond Resorts Tournament of Champions. The company will also become the title sponsor of the ANNIKA Invitational presented by Rolex, an award-winning AJGA tournament featuring 78 of the top junior female golfers from around the world.

At the Diamond Resorts Tournament of Champions, LPGA winners will compete in stroke play for a $1.2 million purse. Meanwhile, a roster of nearly 50 celebrity players will compete for their own $500,000 purse. Celebrity golfers competing this year include country music artist and songwriter Lee Brice, “Narcos: Mexico” actor Michael Peña, former star of ABC’s “The Bachelor,” Ben Higgins, former MLB pitcher Roger Clemens and comedian and actor Larry the Cable Guy. Past celebrity participants have included superstars from entertainment and all major sports, including Jerry Rice, Brian Urlacher, Marcus Allen, Justin Verlander, Ray Allen, Grant Hill, Toby Keith, Alfonso Ribeiro and more. The tournament has raised almost $4 million for charitable causes in past years.

About Diamond Resorts^®

Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

To learn more about Diamond Resorts, visit DiamondResorts.com or follow @DiamondResorts on Twitter, Facebook and Instagram. To learn more about the tournament and get a behind-the-scenes look, visit DiamondLPGA.com and follow @TheVacationDR on Twitter and Instagram. Join the social conversation with #DiamondLPGA.

Media Contact
John Eddy
212-319-3451, ext. 648
john@goldin.com

In Advance of the Diamond Resorts Tournament of Champions Returning January 21-24, 2021, New Items in @TheVacationDR Line Now Available 

DEC. 1, 2020 (ORLANDO, Fla.) — Diamond Resorts^®, a global leader in the hospitality, vacation ownership and entertainment industries, announces new limited-edition items in @TheVacationDR Line to benefit COVID-19 relief. The athleisure gear, including hats, zip-ups and T-shirts, is being released just in time for the holiday shopping season, leading up to the 2021 Diamond Resorts Tournament of Champions. The tournament, which brings together some of the biggest names in sports and entertainment to compete alongside LPGA champions, has raised more than $3.7 million for charitable causes in past years through the silent and live auctions held during the week.

Currently, all net proceeds from the @TheVacationDR Line go to the Diamond Resorts International Foundation, a recognized 501(c)(3) organization that benefits underprivileged communities, military veterans and those in need. After debuting in January 2020 and selling out during the tournament week, net proceeds from @TheVacationDR Line went to critical use and assisted more than 160 families impacted by the COVID-19 pandemic, providing groceries, medical care and safe housing.

Exclusive items from @TheVacationDR Line feature a distinctive skull and golf tee MF logo, designed to represent Diamond Resorts CEO and Tournament of Champions founder Mike Flaskey.

“Giving back to the community is a key part of everything we do at Diamond Resorts,” Flaskey said. “We started @TheVacationDR Line as just another way to do good, but had no idea the impact it would have. Just months after the line launched, the pandemic hit, and our whole world changed. We were able to use the net proceeds to support families who were devastated by the pandemic. We’re proud to do our small part to help our community recover and urge everyone to shop with a purpose this holiday season and help make this year’s line an even bigger success.”

The entire collection is now available in time for the holiday giving season. Currently 100% of the net proceeds from the @TheVacationDR Line go directly to the Diamond Resorts International Foundation. Grab gifts for the golf fan in your life and purchase with a purpose at DiamondGolfStore.com.

About Diamond Resorts®

Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

To learn more about Diamond Resorts, visit DiamondResorts.com or follow @DiamondResorts on Twitter, Facebook and Instagram. To learn more about the tournament and get a behind-the-scenes look, visit DiamondLPGA.com and follow @TheVacationDR on Twitter and Instagram. Join the social conversation with #DiamondLPGA.

Judge Rules in Favor of Diamond Resorts, Allows Lawsuit to Move Forward

NOV. 16, 2020 (LAS VEGAS, Nev.) — Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, announces its lawsuit against Pandora Marketing (d/b/a Timeshare Compliance) and Intermarketing Media (d/b/a Resort Advisory Group) will proceed. A U.S. District Court Judge in California ruled that Diamond’s claims against Timeshare Compliance and Resort Advisory Group for allegations of false advertising, tortious interference with contractual obligations and civil conspiracy will move forward. Diamond’s complaint alleges that Timeshare Compliance and Resort Advisory Group falsely advertise services to help timeshare owners out of their contracts.

According to the lawsuit, these companies lure timeshare owners into paying large upfront fees — sometimes as much as $118,000 — but fail to deliver any legitimate service. In reality, these companies and the lawyers and law firms they partner with including Slattery, Sobel & Decamp LLP; Del Mar Law Group LLP; Carlsbad Law Group LLP; JL “Sean” Slattery; Unlock Legal, APLC; McCroskey Legal; and Miranda McCroskey mislead timeshare owners into breaching their timeshare contracts, which results in foreclosure and a negative impact on the owners’ credit history. The lawsuit also alleges that Timeshare Compliance and Resort Advisory Group’s advertisements make a number of false claims, including that they have a legal method to cancel timeshare obligations, that customers would receive a “money back guarantee” for results and that heirs of timeshare owners are financially obligated to continue paying timeshare interests.

The new court order outlines how these allegations supported claims for Lanham Act false advertising, tortious interference, civil conspiracy and violations of California’s unfair competition law. In a separate ruling, the court also rejected arguments that California’s Anti-Strategic Lawsuit Against Public Participation Law (Anti-SLAPP) applied to Diamond’s claims.  The court specifically held that communications made by defendants were not protected speech and were not made in connection with a matter of public interest. 

“We are encouraged by these decisions and will continue to do everything in our power to protect our members from the fraudulent activity of these so-called ‘timeshare exit’ companies,” said Mike Flaskey, CEO, Diamond Resorts. “It is so unfortunate, especially during these challenging times, that these unscrupulous companies try to prey on people by telling lies.”

Diamond Resorts remains committed to protecting its members from so-called timeshare exit companies that not only hurt vacationers, but often break the law. In addition to this case, Diamond Resorts has pursued more than a dozen actions in courts across the country against numerous companies marketing themselves as third-party exit companies. Diamond has obtained more than 10 permanent injunctions.

While the vast majority of members enjoy their vacation ownership, Diamond Resorts also understands that life circumstances can change and provides options for members seeking to safely modify or leave their vacation ownership behind. To learn more about red flags and report possible fraudulent third-party exit activity, visit TimeshareCancellationAwareness.com.

About Diamond Resorts

Diamond Resorts® offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Media Contact

John Eddy
212-319-3451, ext. 648
john@goldin.com

Guests Can Enjoy Break from their ‘Zoom Rooms’ with Free Nights, High-Speed Internet & Spacious Accommodations Featuring Home Offices & More

Select Resorts Feature Safe, Socially Distant Live Concerts with Jana Kramer, Colt Ford, Cole Swindell & More

NOV. 11, 2020 (LAS VEGAS, Nev.) — Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, announces new “Stay Vacationed” packages for families seeking safe ways to spend quality time this holiday season or simply retreat from the stress of remote work and school. Guests can enjoy a new “home for the holidays” and spread out in Diamond’s condo-style accommodations featuring multiple bedrooms and bathrooms, fully equipped kitchens, spacious dining and living areas, home offices and in-suite laundry.

Known for providing its members with “once in a lifetime” entertainment experiences, Diamond Resorts is also proud to be one of the first companies to resume intimate live concerts under strict safety protocols. Diamond Resorts members will have special access to reserve seats for upcoming DiamondLIVE concerts in Las Vegas, Orlando and Virginia Beach featuring Lauren Alaina, Jana Kramer, Colt Ford, Cole Swindell and others.

“The spirit of the holiday season is about spending time with our loved ones. This year especially, we are reminded how precious that time is,” said Mike Flaskey, CEO, Diamond Resorts. “We know everyone is craving a change of scenery. For those who are looking to get away — even if it’s just a trip down the road — we are proud to provide a safe, relaxing environment and access to live entertainment to make this season special.”

The “Stay Vacationed” package is available at 65 Diamond properties throughout North America. Guests can enjoy the outdoor attractions of wanderlust-worthy destinations from the black sand beaches of Hawaii, to the snowy mountains of Lake Tahoe and desert sunsets of Sedona. Each package comes complete with upgraded high-speed internet and access to resort amenities including pools, gyms and golf courses at select properties. Select resorts in Orlando, Kissimmee, and Williamsburg Virginia will also offer special free Uber eats vouchers, breakfast coupons and a discounted round of golf.

Families looking to enjoy an extended holiday break or change of scenery will receive a free night when booking stays of at least three consecutive days (Sunday through Thursday) between now and January 31, 2021 using the reservation code MIDWKSTAY.

More than 85 percent of Diamond Resorts members live within a 300 mile drive to a

Diamond property. As more travelers seek the familiarity, additional space and professional management of “members only” travel, vacation ownership is one of the most accessible ways for families to enjoy exclusive destinations and experiences. Since reopening its resorts at the end of May, Diamond has experienced strong demand and has checked in more than 370,000 guests and finalized more than $200 million in new vacation ownership packages.

To learn more about Diamond Resorts and the company’s expanded Diamond Standard of Clean protocols visit DiamondResorts.com.

About Diamond Resorts

Diamond Resorts® offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Media Contact
John Eddy
john@goldin.com
646-660-8648

Permanent Injunction Will Prevent Missouri-Based Companies From Using False Advertising to Mislead Members and the Public

OCT. 12, 2020 (LAS VEGAS, Nev.) – Diamond Resorts^®, a global leader in the hospitality, vacation ownership and entertainment industries, announces the successful resolution of a lawsuit it brought against several companies accused of misleading timeshare owners. Diamond has obtained a permanent injunction against Kyle Brown, Martin Brown, and five business entities they own or operate – Exchange Points Club, LLC, Premier Rewards, LLC d/b/a Member Perks, LLC, VMG Resorts LLC, Vacation Management Group, LLC, and Owner Extras LLC.

The case – Diamond v. Exchange Points, et al., which was filed in the United States District Court of Nevada – was brought in response to activities by defendants in which they were accused of:

• Engaging in an advertising campaign directed at Diamond Resorts^® members that falsely suggested an affiliation with Diamond Resorts^® so as to trick members into turning over control of their vacation points.
• Renting out the use of Diamond Resorts^® points to their own customers by falsely presenting themselves as authorized distributors of vacation stays at Diamond Resorts properties.
• Charging Diamond Resorts^® members a substantial up-front fee for the “service” of renting out their vacation ownership points, even though Defendants have no authorization to do so.

“We believe that this scheme was designed to deceive our valued members,” said Mike Flaskey, CEO, Diamond Resorts^®. “We hope this case sends a clear message that Diamond Resorts will do everything in our power to protect our members.”

As a result of a permanent injunction entered by the court, the Defendants are prohibited from soliciting Diamond Resorts^® members, advertising to the general public any products or services related to Diamond Resorts^®, selling access to any of the Diamond Resorts^®, renting out the use of Diamond Resorts^® points on behalf of members, and claiming or implying any affiliation with Diamond Resorts^®. The permanent injunction is preceded by a preliminary injunction awarded by the Court last July against several of the defendants.

Businesses fraudulently targeting timeshare owners have been particularly rampant in Missouri. In July, Missouri Attorney General Schmitt announced that his office filed a lawsuit against Brian Scroggs and the so-called timeshare exit companies under his control: Vacation Consulting Services LLC, VCS Communications, LLC, The Transfer Group, LLC, and Real Travel L.L.C for defrauding consumers. According to the complaint, customers rarely received the services they were promised by Scroggs despite paying large fees and many customers were left in financial peril after following his companies’ misleading advice. In February, Schmitt filed a lawsuit against Martin Management and its owner Steve Martin. According to the lawsuit, despite paying Martin Management for timeshare exit services, consumers claim the company never delivered the promised services.

While the vast majority of members enjoy their vacation ownership, Diamond Resorts^® also understands that life circumstances can change and provides options for members seeking to safely modify or leave their vacation ownership behind. To learn more about red flags and report possible fraudulent third-party exit activity, visit TimeshareCancellationAwareness.com.

About Diamond Resorts

Diamond Resorts^® offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Media Contact

John Eddy
212-319-3451, ext. 648
john@goldin.com

Diamond Names 13 Defendants, Continues to Expose Unscrupulous “Cancellation” Companies Preying on Timeshare Owners

SEPT. 23, 2020 (Las Vegas, Nev.) – Diamond Resorts^®, a global leader in the hospitality, vacation ownership and entertainment industries, has filed a lawsuit against a ring of so-called timeshare “exit” companies for allegations of fraudulent business practices and false advertising. The 13 defendants are based in Florida and Nevada and include Timeshare Freedom Group, Jordan Salkin, Shayna Schroeder, John E. Mortimer, Frank Silva, Harold O. Miller, Michael A. Molfetta and William Saliba. The lawsuit alleges that the defendants use false and misleading advertising to convince timeshare owners to stop making payments on their timeshare contracts, while charging the unsuspecting victims thousands — sometimes tens of thousands — of dollars in upfront fees in exchange for no legitimate service.

The Diamond Resorts complaint outlines how these Defendants falsely present their timeshare exit services as a “legal” solution. This lie is supported by the use of lawyers and “law firms” to inaccurately suggest the active involvement of a licensed attorney. However, according to the lawsuit, the “exit” services offered by these companies amount to nothing more than instructing timeshare owners to cease making payments. These companies do not deliver on their promises to help timeshare owners out of their contracts, but instead charge thousands of dollars to drive owners into financial jeopardy and foreclosure, according to the lawsuit. 

An Elaborate Ring Designed to Deceive

Diamond Resorts is warning its owners not only about the illusory services offered by these companies, but also about the deceptive way in which they collaborate to mislead and profit off of timeshare owners. According to the lawsuit, the timeshare cancellation ring operates as follows:

• Nevada-based Timeshare Freedom Group purports to provide timeshare cancellation services and is owned and operated by defendant Jordan Salkin. Timeshare Freedom Group promotes several of the Defendants’ “legal” cancellation “process” as part of false and misleading advertising targeted at timeshare owners. Timeshare Freedom Group then splits the large upfront fees it receives from deceiving timeshare owners with the other Defendants.
• The owner of Timeshare Freedom Group, Jordan Salkin, currently refer timeshare customers to Michael A. Molfetta, attorney for Jordan Salkin in an unrelated criminal matter.
• Defendant Michael A. Molfetta, a criminal defense attorney in California, has represented Salkin as his attorney in the criminal cases. Molfetta and his law firm, Molfetta Law, also play a major role in the timeshare cancellation scheme by either sending perfunctory letters of representation, or allowing his name and signature to be used for such letters sent by the other defendants, to Diamond on behalf of numerous unsuspecting owners.
• Defendant John Mortimer operates the timeshare exit business d/b/a Middle Earth Sales and Service and Middle Earth Ltd. Mortimer is one of the key operators of the Defendants’ scheme and handles “referrals” to the “law firms” that are used to create the false appearance of a “legal process.” According to Diamond’s lawsuit, however, the work is done by people who are not lawyers, such as Mortimer himself, and the attorneys involved fail to provide their clients with adequate representation.
• William Saliba, yet another attorney involved in the scheme, who was the sole officer of Solomon Cross, a Florida corporation with a principal place of business in Lake Worth, Florida until it was dissolved by Saliba in January 2020. Although Solomon Cross was not a law firm, it presented itself as one in communications with timeshare developers on behalf of timeshare owners referred to it through Defendants’ scheme. 

Diamond Resorts reminds its owners that Attorneys General are also warning consumers and working to stop the deceptive acts of these so-called timeshare “exit” companies. In addition to Washington Attorney General Bob Ferguson’s lawsuit against Timeshare Exit Team, Missouri Attorney General Eric Schmitt has filed a lawsuit against Brian Scroggs and the following timeshare exit companies under his control: Vacation Consulting Services LLC, VCS Communications, LLC, The Transfer Group, LLC, and Real Travel LLC, as well as a lawsuit against Martin Management. In 2019, Arkansas Attorney General Leslie Rutledge filed a consumer protection lawsuit against Brian Scroggs, Bart Bowe and their company Real Travel LLC for violations of the Arkansas Deceptive Trade Practices Act. Numerous other agencies have also warned consumers about timeshare cancellation companies, including the Better Business Bureau (BBB). 

Diamond Resortsencourages timeshare owners who may be interested in adjusting their contracts to contact their developer for options. To learn more about red flags and report possible fraudulent third-party exit activity, visit TimeshareCancellationAwareness.com or ResponsibleExit.com. 

About Diamond Resorts®

Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Nightmare on “Exit” Street: According to Lawsuit Filed by Diamond Resorts, Couple Paid So-Called Timeshare Cancellation Companies Thousands of Dollars & Received No Legitimate Service, Only Financial Ruin

SEPT. 15, 2020 (LAS VEGAS, Nev.) – Diamond Resorts®, a global leader in the hospitality, vacation ownership and entertainment industries, and victims of a timeshare “exit” scams are warning timeshare owners not to work with fraudulent third-party exit companies. Diamond has filed a lawsuit against Newton Group and DC Capital Law Firm, LLP for allegations of false advertising and fraudulent business practices. As part of its complaint, Diamond alleges that the Newton Group deceived former timeshare owners into purchasing illusory timeshare exit services. 

According to Diamond’s lawsuit filed through the Superior Court of the District of Columbia, Paul and Diane Reeves were first introduced to the Newton Group in 2017 when they heard radio advertisements claiming that the company had a “safe and legal” process to help owners out of their timeshare contracts. The Reeves also received a mailer from the Newton Group warning that there were new timeshare laws that allow developers to increase maintenance fees “with no restriction.” 

This advertisement is undeniably false, as there were no such new timeshare laws, and it was designed solely to scare timeshare owners. The Reeves contacted the Newton Group and attended a presentation where they were promised a legal exit from their interest with Diamond Resorts – a promise supported by a 100% money-back guarantee. The Newton Group also told the Reeves that the exit would be completed within a year. None of these promises were true.

But, based on these false claims, the Reeves paid the Newton Group over $6,000 in upfront fees and waited for confirmation of their exit. In the interim, the Newton Group “hired” DC Capital Law Firm, LLP, and they both told the Reeves not to communicate with Diamond and to stop paying their financial timeshare obligations. Unbeknownst to the Reeves, DC Capital sent Diamond a letter demanding that Diamond stop communicating with the Reeves, in order to conceal from the Reeves the true status of their timeshare – which was default and foreclosure, due to the lack of payment. Despite Diamond sending delinquency and default notices to the Reeves, DC Capital never provided the Reeves with this critical information. The couple had no idea about the financial ruin they faced by following DC Capital and the Newton Group’s instruction. 

Indeed, it was not until 2019 when the Reeves received an IRS tax form identifying their potential tax liability that they reached out directly to Diamond and discovered that the Newton Group and DC Capital had no legitimate legal exit process. Instead, the Newton Group and DC Capital simply allowed the Reeves to go into foreclosure and touted it as a successful exit. The couple never wanted this outcome, nor the consequent credit reporting and tax-related issues. They were also unaware that there was no reason to work with a so-called “exit” company in the first place. The Reeves could have contacted Diamond Resorts to discuss changes to their contract without paying thousands of dollars in upfront fees and negatively impacting their credit history and finances. 

After the Reeves shared with Diamond Resorts how they were deceived, Diamond was able to reach an agreement with the Reeves to provide them with relief from the credit reporting and tax-related issues caused by DC Capital and the Newton Group. Unfortunately, the Reeves are still out the $6,000 paid to the Newton Group because, despite written demands for the return of the money and the Newton Group’s 100% money-back guarantee, no refund has been issued. As part of the agreement with the Reeves, Diamond has accepted an assignment of the Reeves’ claims against the Newton Group and DC Capital and is pursuing those claims against the alleged fraudulent “exit” company and “law firm.”     

“Sadly, the Reeves’ story is not uncommon, and thousands of other timeshare owners have fallen victim to these fraudulent companies,” said Mike Flaskey, CEO of Diamond Resorts. “There is simply no need for these companies to exist other than to mislead consumers for their own benefit. Diamond Resorts and other timeshare developers offer a safe way for owners to exit their timeshare contracts without someone stealing their money. We encourage you to work with your timeshare developer directly. Save your money, protect your credit, and do not pay Newton Group or any ‘exit’ company thousands of dollars for a default and foreclosure.”   

Facing numerous lawsuits for its deceptive practices, Newton Group has made desperate attempts to separate itself from other cancellation companies, including filing its own suit against Wesley Financial, yet another cancellation company offering no legitimate service. 

While the vast majority of members enjoy their vacation ownership, Diamond Resorts also understands that life circumstances can change. Diamond encourages timeshare owners who may be interested in adjusting their contracts to contact their developer for safe and legitimate options. To learn more about red flags and report possible fraudulent third-party “exit” activity, visit TimeshareCancellationAwareness.com.

About Diamond Resorts^®

Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.

Country Music Singer-songwriter will Perform Exclusive Concerts for Diamond Resorts Members through Diamond Live

AUG. 20, 2020 (LAS VEGAS, Nev.) – Diamond Resorts^®, a global leader in the hospitality, vacation ownership and entertainment industries, is excited to announce that southern rock-influenced country music artist Travis Tritt has signed on as the company’s newest Diamond Celebrity ambassador.

Tritt will represent Diamond Resorts alongside a roster of celebrities, including country music artists Cole Swindell, Lee Brice, Jana Kramer, Dan + Shay, Colt Ford and Lauren Alaina.

“Travis Tritt is a legendary talent in the country music industry,” said Mike Flaskey, Chief Executive Officer of Diamond Resorts. “We are thrilled to have him join our roster of Diamond Celebrity ambassadors and perform exclusive shows for our members. Our Diamond Live concert series brings once-in-a-lifetime vacation experiences to members and invited guests, and Tritt will help us continue to bring these top-notch experiences to members.”

In 2020, the Diamond Live event platform went digital, transforming into the #DiamondLIVE @ Home concert series. Diamond Celebrities and invited musical performers including Maddie Poppe, Tyler Farr and Neal McCoy have performed exclusive live concerts from their homes to spread positivity during the global pandemic.  

For the full schedule of #DiamondLIVE @ Home events, go to DiamondResorts.com/diamond-live-at-home/event-calendar/.

About Travis Tritt

Three decades after Travis Tritt launched his music career, the Southern rock-influenced artist continues to sell-out shows and stay true and relevant to country music fans across the globe. The highly abbreviated Tritt timeline started when the young Marietta, Georgia native incorporated his lifelong influences of Southern rock, blues, and gospel into his country during a honky-tonk apprenticeship that led him to Warner Bros. in 1989. Tritt’s albums, seven of which are certified platinum or higher, led him to amass more than 30 million in career album sales, two Grammy Awards, four CMA Awards, including the CMA Horizon Award (now known as the Best New Artist Award); a Billboard Music Award for Top New Artist, an invitation to become a member of the world-famous Grand Ole Opry and a devoted fan base that has filled venues coast-to-coast. Among his eleven studio albums and numerous charted singles are nineteen Top 10 hits, including “Modern Day Bonnie and Clyde,” “Here’s A Quarter” and “It’s A Great Day To Be Alive.” Tritt’s talents, however, are not limited to music as he has also appeared in numerous feature films and TV shows throughout his extraordinary career.

Tritt recently signed to Big Noise Music Group and is gearing up for the release of a new original full-length album. An album release date has not been set. Produced by award-winning producer Dave Cobb(Chris Stapleton, The Highwomen, Sturgill Simpson), the album marks Tritt’s first studio album in thirteen years.  For more information on Travis Tritt, visit his website TravisTritt.com and follow him on Twitter and Facebook.

About Diamond Resorts

Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. From unforgettable getaways to exclusive concert series to VIP receptions and dinners, members turn to Diamond to recharge, reconnect and remind each other what matters most. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation.